Publications, Keynotes & Other Presentations
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Four Effective Ways to Cultivate a Better Experience For Your Customers
Predicting customers' needs can be tricky. Thankfully, there are steps that businesses can take to ensure their customers' experiences run smooth and with a desire to return. In this article, we discuss four effective methods to consider. -
Overcoming Trauma and Loss to Spread Our Brightest Sunshine
Oftentimes we become so entrenched in our comfort zones that we are caught by surprise whenever life comes through to shake us out of it. Most people didn't see the pandemic coming and, like most people, those of us here at Spread Your Sunshine took some losses, had to mourn, pivot and switch up our routines in order to stay in the game.
Spread Your Sunshine Founder Melanie S. Griffin, Esq. was recently the Featured Guest on The Floridaville with Rosanna Catalano. As further detailed in the recording, this presentation explores overcoming our traumas and losses in order to spread our brightest sunshine.
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How to Keep Your Customers Satisfied
Bad customer service can ruin a business if done consistently. No matter how great your prices or how beautiful your product is, if you don’t provide quality customer service on a consistent basis, people aren’t going to want to return to purchase from you again. Here are some tips that will help cultivate loyal customers.